What does the warranty cover?

Every SingBee manufactured product is covered with a 5-year warranty on the structure of the desk, chair, or accessory item.
A 3-year warranty applies to rubber parts for example, the wrist pads on desktops.
If your items were damaged by shipping or is a manufacturer's defect. Please contact us via email singbee@nginc.io within 14-days of receiving your order. 

Exclusions

The warranty does not cover issues that would be considered wear & tear. 

Submitting a Warranty Claim

To submit a warranty claim, please contact us via email singbee@nginc.io

Please include:

  • Name
  • Order ID
  • Where you purchased the item (Amazon or SingBee website, etc)
  • Any relevant photos of the current condition of the product
  • Statement explaining the issue

We will review your claim and will be ready to help! 

 

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