Warranty
What does the warranty cover?
Every SingBee manufactured product is covered with a 5-year warranty on the structure of the desk, chair, or accessory item.
A 3-year warranty applies to rubber parts for example, the wrist pads on desktops.
If your items were damaged by shipping or is a manufacturer's defect. Please contact us via email singbee@nginc.io within 14-days of receiving your order.
Exclusions
The warranty does not cover issues that would be considered wear & tear.
Submitting a Warranty Claim
To submit a warranty claim, please contact us via email singbee@nginc.io
Please include:
- Name
- Order ID
- Where you purchased the item (Amazon or SingBee website, etc)
- Any relevant photos of the current condition of the product
- Statement explaining the issue
We will review your claim and will be ready to help!